🔁 Return & Refund Policy

Your Satisfaction Drives Us 🚗💡

At CAFAST Products, we’re confident you’ll love your LED lighting upgrade — but if something isn’t quite right, we’ve made our return process simple, fast, and fair.

✅ 30-Day Risk-Free Guarantee

You have 30 days from the date of delivery to return your item if:

You received the wrong product
Your item was damaged or defective
Your kit doesn't fit the described vehicle model

We want you to shop with confidence, knowing we’ve got your back!

🔄 How to Request a Return

Email us at: cafast_shop@163.com
Include your order number of the item, and a short description of the issue
Our support team will respond within 24–48 hours with next steps

Please wait for return instructions before sending any item back.

📦 Return Conditions

To qualify for a return:

Items must be unused, undamaged, and in original packaging
Return must be initiated within 30 days of delivery
Buyer is responsible for return shipping unless item is defective or incorrect

💰 Refund Process

Once we receive and inspect your return, we’ll:

Send you a confirmation email
Process your refund within 3–7 business days back to your original payment method

Refunds exclude original shipping fees (unless we made the mistake).

❌ Non-Returnable Items

Items returned without original packaging
Products damaged due to improper installation
Orders made outside the 30-day window

⚙️ Exchanges

Want to exchange for a different size or model?
No problem — just mention it in your return request. We’ll guide you through the exchange process quickly.

🧾 Cancellations

Need to cancel your order?
You can cancel within 12 hours of purchase. After that, the order may have already been processed and shipped.

Still Have Questions?

We’re here to help.
Reach out to our friendly support team at support: cafast_shop@163.com and we’ll take care of you.